- Published on
A while ago, I wrote an essay called ‘building software that “helps”’. In it, I attempted to formulate and distill a more operational format of the stuff I write about all of the time: software, technology, what it does to us and how to make that ‘doing’ more gentle and beneficial. As I was writing it, I came up with more and more caveats and other information I wished to pull in, but didn’t. There’s a number of core lessons that I’ve come to and written about, but I’ve never formatted it in a way that consolidates those learnings. In starting — I learned about how much was left to be done.

